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Announcement Of Customer Care Hotline Number And Hours Of Operation Change

Dear Our Awesome Customer,

We would like to inform you that starting 8th June 2015, MYNIC will use a new number for Customer Care Hotline and Incident Reporting.

And in line with our promise to provide better service to you, we’ve extended our Customer Care Hotline operation hours from 7 am to 11 pm, Monday to Friday (previously only 9 am – 6 pm).

Customer Care Hotline
Telephone:     1300-88-7277 (7 am to 11 pm)
Facsimile:      1300-80-7277 (7 am to 11 pm)

Incident Reporting
Telephone:     1300-88-7277 (24 hours)

We hope you can benefit tremendously with these new changes.

Thank you.

Incident Reporting refers to unauthorised change of registrant or if you can’t reach MYNIC name servers due to network problem

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