FAQ
Supporting Documents for organisations certified by the Malaysian ROC, ROB and ROS
ORGANISATION | SUPPORTING DOCUMENT(S) |
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Company pursuant to Companies Act 2016(Akta Syarikat 2016) |
Certification (Perakuan Pendaftaran) by Registrar of Companies (Pendaftar Syarikat) i.e.
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Business with licenses and permits under the Local Government Act 1976. | Licenses and permits issued by the local/district/city council |
Business pursuant to Business Registration Act 1956 (Akta Pendaftaran Perniagaan 1956) | Certification (Perakuan Pendaftaran) by Registrar of Business (Pendaftar Perniagaan) i.e. |
Firms pursuant to Limited Liability Partnerships Act 2012. | Certification (Perakuan Pendaftaran Pekongsian Liabiliti Terhad) by Registrar of Limited Liability Partnership (Pendaftar Perkongsian Liabiliti Terhad) | For Sabah and Sarawak: Business pursuant to Commercial License Ordinance 1948 (Ordinan Perlesenan Perdagangan 1948). | Certification (Perakuan Pendaftaran) from Registrar of Commercial License Ordinance i.e. |
Society pursuant to Societies Act 1966 (Akta Pertubuhan 1966) | Certification (Perakuan Pendaftaran) by Registrar of Societies (Pendaftar Persatuan) i.e.
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Note: These Supporting Documents will be updated from time to time.
Supporting Documents for other types of organisations
ORGANISATION | SUPPORTING DOCUMENT(S) |
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Representative Office | Official letter from Ministry of Industrial Trade and Industry (MITI) regarding representative Office Registration (Pendaftaran Pejabat Perwakilan) |
Regional Office | Official letter from Ministry of Industrial Trade and Industry (MITI) regarding Regional Office Registration (Pendaftaran Pejabat Serantau) |
Foreign Embassy | Official request letter from the Foreign Embassy |
Foreign Office | Official letter from Ministry of Foreign Affairs regarding approval of setting up of foreign office |
Architect Firm | Certificate from Lembaga Arkitek Malaysia |
Law Firm | Official approval letter regarding setting up of firm from Bar Council (Majlis Peguam) |
Audit Firm pursuant to Companies Act 2016 (Akta Syarikat 2016) | |
Sports Organisation pursuant to Sports Development Act 1997 (Akta Pembangunan Sukan 1997) | Certification (Perakuan Pendaftaran) i.e. Perakuan Pendaftaran (Pendaftaran Badan Sukan 1998, Peraturan 6) |
Valuer, Appraiser and Estate Agent Firm pursuant to Valuers, Appraisers and Estate Agents Act 1981 (Akta Penilai, Pentaksir dan Ejen Harta Tanah 1981) | Certification (Perakuan Pendaftaran) i.e. Borang N (Kuasa Untuk Menjalankan Amalan Bagi Firma) |
Trade Union pursuant to Trade Union Act 1959 (Akta Kesatuan Sekerja 1959) | Certification (Perakuan Pendaftaran) i.e. Borang D (Perakuan Pendaftaran : Seksyen 13, Peraturan 7) |
Lembaga (Board) set up pursuant to a statute | Copy of the relevant Statute/Act |
Trustee pursuant to Trustees Incorporation Ordinance 1952 (Akta Pemegang Amanah (Perbadanan) 1952) | Certification (Perakuan Pendaftaran) i.e.
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Farmers Organisation pursuant to Farmers’ Organisation Act 1973 (Akta Pertubuhan Peladang 1973) | Certification (Perakuan Pendaftaran) |
Religious Entity | Formation Documents (i.e ROS) Official letter approving/accrediting/registering the relevant body from the relevant government Religion Department |
Parents Teachers Association pursuant to Kaedah-kaedah Persatuan Ibubapa-Guru-guru, 1973 | Certification (Perakuan Pendaftaran) by Registrar of Schools (Pendaftar Sekolah-Sekolah) |
Note: These Supporting Documents will be updated from time to time.
Supporting Documents for .BIZ.MY
ORGANISATION | SUPPORTING DOCUMENT(S) |
---|---|
Company pursuant to Companies Act 2016(Akta Syarikat 2016) |
Certification (Perakuan Pendaftaran) by Registrar of Companies (Pendaftar Syarikat) i.e.
|
Business with licenses and permits under the Local Government Act 1976. | Licenses and permits issued by the local/district/city council |
Business pursuant to Business Registration Act 1956 (Akta Pendaftaran Perniagaan 1956) | Certification (Perakuan Pendaftaran) by Registrar of Business (Pendaftar Perniagaan) i.e. |
Firms pursuant to Limited Liability Partnerships Act 2012 | Certification (Perakuan Pendaftaran Pekongsian Liabiliti Terhad) by Registrar of Limited Liability Partnership (Pendaftar Perkongsian Liabiliti Terhad) |
For Sabah and Sarawak: Business pursuant to Commercial License Ordinance 1948 (Ordinan Perlesenan Perdagangan 1948). | Certification (Perakuan Pendaftaran) from Registrar of Commercial License Ordinance i.e. |
Foreign Company | A foreign company registered with the Companies Commission of Malaysia pursuant to Section 332 of the Companies Act 1965. |
Architect Firm | Certificate from Lembaga Arkitek Malaysia |
Law Firm | Official approval letter regarding setting up of firm from Bar Council (Majlis Peguam) |
Audit Firm pursuant to Companies Act 2016 (Akta Syarikat 2016) | |
Valuer, Appraiser and Estate Agent Firm pursuant to Valuers, Appraisers and Estate Agents Act 1981 (Akta Penilai, Pentaksir dan Ejen Harta Tanah 1981) | Certification (Perakuan Pendaftaran) i.e. Borang N (Kuasa Untuk Menjalankan Amalan Bagi Firma) |
Co-operative registered under Suruhanjaya Koperasi Malaysia (SKM) and pursuant to Co-Operative Societies Act 1993 | Certification (Perakuan Pendaftaran) |
Note: These Supporting Documents will be updated from time to time.
Supporting Documents for .COOP.MY
ORGANISATION | SUPPORTING DOCUMENT(S) |
---|---|
Co-operative registered under Suruhanjaya Koperasi Malaysia (SKM) and pursuant to Co-Operative Societies Act 1993 | Certification (Perakuan Pendaftaran) |
Note: .coop.my is reserved only for Malaysian co-operatives organisations.
Supporting Documents for educational institutions
Note: .edu.my is reserved only for Malaysian educational institutions.
ORGANISATION | SUPPORTING DOCUMENT(S) |
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Government Kindergarten |
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Private Kindergarten |
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Government aided primary and/or secondary school (sekolah bantuan kerajaan) |
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Polytechnic under Ministry of Education administration |
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University under the administration of Ministry of Education pursuant to Universities and University Colleges Act 1971 (Akta Universiti dan Kolej Universiti 1971) |
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Maktab Rendah Sains Mara (MRSM) under the administration of MARA, pursuant to Majlis Amanah Rakyat Act 1966 (Akta Majlis Amanah Rakyat 1966) |
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Private school pursuant to Education Act 1961 Section 48 (Akta Pelajaran 1961 Seksyen 48) |
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Private higher educational institution pursuant to Private Higher Educational Institutions Act 1996 (Akta Institusi Pendidikan Tinggi Swasta 1996) |
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Educational institution accredited/registered by relevant government department/agency |
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Note: These Supporting Documents will be updated from time to time.
Supporting Documents for government departments and agencies
Note: .gov.my is reserved only for Malaysian federal or state government departments or agencies.
ORGANISATION | SUPPORTING DOCUMENT(S) |
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Federal government department or agency |
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State government department or agency |
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Local Authority department or agency |
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Supporting Documents for Malaysian government military organisations
Note: .mil.my is reserved only for Malaysian government military organisations.
ORGANISATION | SUPPORTING DOCUMENT(S) |
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Ministry of Defence’s department or agency |
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Supporting Documents for Malaysian citizens and non-Malaysians residing in Malaysia
INDIVIDUAL | SUPPORTING DOCUMENT(S) |
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Malaysian citizens | |
Non-Malaysians residing in Malaysia |
|
Note: These Supporting Documents will be updated from time to time.
*All these steps are only applicable for MYNIC invoicing party.
MYNIC SELFCARE
- Login to SELFCARE.
- Select Renewals & Payment > Renewals menu.
- Add the domain you want to renew to the shopping cart.
- Select renewal duration and proceed with the payment.
CIMB CLICKS
- Login to CIMB Clicks.
- Select Pay & Transfer > Pay Bills menu.
- Type ‘MYNIC Berhad’ at the Biller Name field.
- Key-in the Registration Number of domain name (i.e. D********) accurately, to avoid any rejection of the payment. (Registration number can be found in WHOIS).
MAYBANK2U
- Login to Maybank2U.
- Select Pay & Transfer menu and select Pay tab.
- At Pay to field, select ‘Payee’ and type ‘MYNIC Berhad’.
- Key-in the Registration Number of domain name (i.e. D********) accurately, to avoid any rejection of the payment. (Registration number can be found in WHOIS).
JOMPAY (available at 40 banks in Malaysia)
- Login to your favourite bank (i.e. Maybank).
- Search the menu and select JomPAY.
- Enter Biller Code 33910 for MYNIC.
- At Ref-1 field: Enter the Registration Number of domain name accurately (i.e. D12345678), to avoid payment rejection. (Registration number can be found in WHOIS).
- At Ref-2 field: You may enter the domain name for domain services or another product/package name.
- Proceed with payment.
POSTAL MAIL / COURIER
(Crossed cheques, money orders or postal orders)
- Make these payable to MYNIC (Write your MYNIC Registration Number or domain name on the reverse side of the cheque/M.O./P.O.).
- Attach a copy of the invoice with the payment.
- Send these to the following address:
- MYNIC Berhad
Level 3, Tower 2,
Menara Cyber Axis,
Jalan Impact,
63000 Cyberjaya,
Selangor Darul Ehsan,
Malaysia
- MYNIC Berhad
- Please allow 3-7 days for these cheque/M.O./P.O. to clear.
Please always keep your receipt as proof of payment made.
An email notification will be sent to all contact persons when payment is updated for the domain name.
For any enquiries, please contact our Customer Care Hotline at 1-300-88-7277 or email customercare@mynic.my
MYNIC WHOIS service is an online facility to check the details of a .my domain name registration. You may also use it to display registrant information for a domain name or to determine if a domain name ending in .my is available for registration.
The WHOIS service can be accessed through:
- MYNIC website; or
- port 43 (for MYNIC authorised reseller only)
Using MYNIC WHOIS
At WHOIS page, enter the full domain name ending with .my extension. Here are the examples:
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Published WHOIS details
We operate a public registry on behalf of all Internet users, and it is therefore important that we make the records we hold available to everyone. The WHOIS service makes it easier to identify the legal registrant of a domain name and should therefore help build more confidence in the use of the Internet.
The Terms and Conditions of domain name registration allow us to publish the records of your registration.
WHOIS information
For personal domain names, the following information appears:
- Domain Name
- Invoicing Party
- Registrant/Administrative Contact details
- Billing Contact details
- Technical Contact details
- Primary and secondary name servers and their corresponding IP addresses
For all other domain names, the following information appears:
- Domain Name
- Invoicing Party
- Registrant details
- Administrative contact details
- Technical Contact details
- Billing Contact details
- Primary and secondary name servers and their corresponding IP addresses
Note: The details of contact person are limited to certain information for privacy purposes.
Updating WHOIS information
All users must ensure that their .my information is correct and up-to-date at all times.
You can update your information by accessing MYNIC’s online modification form at SELFCARE.
Maximum query rate
The current maximum query rate is limited to 500 queries per day per IP address.
Complaints handling
Each complaint will be handled on a case-by-case basis, whereby the relevant circumstances will be taken into consideration in determining the remedy that may be offered.