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Payment to the provider

A Complainant bears all the Fees, except where the Respondent chooses a three-member Panel rather than the single-member Panel the Complainant originally chose. In such cases, the Respondent must pay for half of the Fees for the three-member Panel within 15 working days from the date of commencement of the Proceeding.

Fees for a complaint on the registration and use of a single domain name

For a single domain name, the total Fees for a single-member Panel amounts to RM 2500, whereas for a single domain name submitted for decision to a three-member Panel the total Fees costs RM 5000. (More on this in the Schedule of Fees prepared by the Asian International Arbitration Centre).

Addressing Payments

The Complainant should make payment by bank draft or telegraphic transfer in favour of the Asian International Arbitration Centre (please refer to the Schedule of Fees for account details).

Refund of the fees for withdrawing the proceeding before a panel was appointed for the proceeding

Rule 21.5 of MYDRP Rules states that if the Complainant withdraws a Proceeding before a Panel is appointed, the Provider retains the administrative fees, while the Complainant and Respondent will receive a refund of the Proceeding fees paid (please refer to the Schedule of Fees for details of the fees).

Request for refund

Refunds will not be made once a Panel has been appointed.

Where refunds are payable, the Asian International Arbitration Centre provides refunds on Proceeding fees within 7 working days from the date the Proceeding is withdrawn.