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Managing a Domain

Changing your domain nameserver (DNS)

Your nameservers connect your domain name to your website. You can replace the registered nameservers with a new one, add more nameservers (up to 6 nameservers) or remove the nameservers. Changing nameservers can only be done by user with Technical Role.

Click HERE to view guidelines on changing nameserver.

Changing your domain contact info

From time to time, you may need to update your contact details to ensure complete and accurate information at all times.

Click HERE to view guidelines on changing your Administrative/ Billing/ Technical Contact info

Transferring your domain to another SELFCARE account

You can transfer a domain name from your SELFCARE account to another SELFCARE account.

Click HERE to view guidelines on transferring your domain to another SELFCARE account.

Changing your domain Registrant

You can transfer your domain name ownership to another organisation or user by changing the domain Registrant. Changing Registrant can only be submitted by user with Administrative Role before the domain name expires.

Click HERE to view guidelines on changing your domain Registrant.

Transferring your domain to another Registrar

You can transfer your domain name to another Registrar. Transfer Registrar can only be submitted by user with Administrative or Billing Role before the domain name expires.

Click HERE to view guidelines on transferring your domain Registrar.

Deleting your domain

You may delete your domain name if you are absolutely sure you no longer need it.  Deleting your domain can only be submitted by your Administrative Contact.

Click HERE to view guidelines on deleting your domain

Understanding your domain contacts

Administrative Contact
Administrative Contact is the authorised person able to speak and contact on behalf of the Registrant. The Administrative Contact must be an authorised employee of the Registrant’s organisation/company.

For domain name registered by individuals, the administrative contact is also the Registrant.
Administrative Contact can perform the following :
  • Change of Password
  • Appoint New Administrative Contact
  • Appoint New Technical Contact
  • Appoint New Billing Contact
  • Appoint New Invoicing Party
  • Modify Administrative Contact Record
  • Modify New Registrant Record/Name
  • Delete Domain Name
  • Transfer Domain Name
Technical Contact
Technical Contact is the person who maintains the domain name’s primary and secondary nameserver (NS), the resolver software and the domain name database files. This person keeps the nameserver running.
Technical Contact can perform the following :
  • Change of Password
  • Modify Technical Contact Record
  • Change/Add/Delete/Modify Nameserver (NS).
Billing Contact
Billing contact is the person who is responsible for all billing and payment matters.
Billing Contact can perform the following :
  • Change of Password
  • Modify Billing Contact Record
  • Appoint New Invoicing Party
  • View and Print Invoices & Receipts

Domains